The actors were worried about the fans.

With just two episodes left of the popular tvN series Lovely Runner, the drama prepared a special finale viewing event and stage greeting for the fans!

The event will be held on May 28 at 7:50 PM KST at the CGV Yongsan I’Park Mall. The actors attending the event include Byeon Woo Seok, Kim Hye Yoon, Song Geonhee, Lee Seunghyub, Moon Xion, and Yang Hyuk.

Actors Byeon Woo Seok and Song Geon Hee also left messages of support to fans that were preparing to buy tickets.

GCV ㅠ Don’t give up. You can do it.

— Byeon Woo Seok

Hi! I just came on here because work has ended now. I heard that the CGV server crashed. Let my fans into the event!!!

— Song Geon Hee

However, the system for tickets received much criticism after the server crashed as soon as ticket sales opened. Right at 6 PM KST, fans flooded the CGV app and website, only to find that the server was down. Fans that were able to get to through were let down again as all seats were already sold out.

After checking out the situation, Song Geon Hee came on Bubble and expressed his frustration.

Ticket scrapers and macro are selling the tickets for 150,000 KRW ($~109.82 USD)? This isn’t it. The original ticket price is 1,000 KRW ($~0.73 USD), what are they talking about. I’m mad about this. Don’t buy tickets from them, ok? There will be another way. Please don’t buy from them.

— Song Geon Hee

An online post about a fan witnessing people buying tickets to the event from the offline kiosk gained much attention online.

My work is at I’Park Mall, so after work, I went to the CGV kiosk as I was curious if I could buy tickets from here, too. Women were waiting in line until 6 PM, and I thought it was okay as just one person was in front of me. But as soon as ticket sales started, she printed two tickets and kept buying them. She had ten or more tickets even though it was limited to two tickets per person. She didn’t move, and the people she came with were at the other kiosks printing tickets, too. They kept buying them and finally left after it was sold out. What is going on?

Fans were furious as the way ticketing was handled and demanded they cancel tickets and use the raffle method instead.

엥? 온라인에서는 회원 아이디로 1인 2매 제한했으면서 오프라인 키오스크 매표를 안막았다고?
씨제이 미쳤….? https://t.co/UaDQLMEfWr

— agzak :: jinnia (@agzak) May 23, 2024

They limited it to two tickets per CGV ID online, and they didn’t close kiosk ticketing. Are they crazy?

진심 이번 선업튀 단관 예매는 선넘었다 진짜… CGV 서버만 문제가 아님 걍 씨지브이 자체가 문제고 씨제이 자체가 문제임 일을 이딴식으로 해요 다 취소하고 추첨해라 걍 하 https://t.co/6TS9yUm5Ud

— RB (@extra_arch) May 22, 2024

They really crossed the line with this one. This isn’t just a problem with the CGV server, it’s CGV as a whole that’s the problem. Why are they working like this? Cancel all tickets and do a raffle instead.

CCTV 돌리고 취소해야하는 거 아닌가요? https://t.co/C5mhBRduS8

— 이클립스 음원총공팀 (@ECLIPSE_STEAM) May 22, 2024

Shouldn’t they look at the CCTV and cancel tickets bought by them?

헐.. 제가 CGV RVIP이고 무대 인사를 6년동안 다녔는데.. 들어가자마자 서버 터지고 컴퓨터 화면도 계속 접속량이 많아 서비스 지연된다고 하고 오늘 CGV 5시30분 부터 6시50분까지.. 안됐어요.. 이런적은 처음이네요 그런데 이런일이 있었군요..

— 혜원 (@jes661933) May 22, 2024

I’m a CVG RVIP and have been going to stage greetings for six years…the server crashed as soon as I entered and the sit didn’t work from 5:30 to 6:50. This is the first time this has happened…didn’t know there was this kind of situation…

CGV later posted an announcement online regarding tickets.

We are here to inform you that the finale viewing event has been sold out. However, according to the two tickets per person guideline, tickets that have violated the rules will be automatically canceled.

Fans hope that CGV will handle the situation quickly and smoothly.